Help Videos and Tutorials

NOTE: We upgraded the Client Portal in May and as a result some of the videos below are not up to date. We are working to update them for you soon. The general context of the out of date videos should give you some assistance though.

Please contact us if you need any assistance.

Client Portal Account Functions

Logging on to the Portal

This video will show you how to log in to your Fusion Broadband Bonding Administration Account (Client Portal).

Change your account details

This video will show you how to amend your account details through the Fusion Broadband Bonding Administration Portal.

Adding a Sub-Account

This video will show you how to add users/sub-accounts and assign permissions to users of your Fusion Account.

Change Payment Details

This video will show you how to change your payment method through the Fusion Broadband Bonding Administration Portal.

Viewing and Paying Invoices

This video will show you how to review and pay your invoices through the Fusion Broadband Bonding Administration portal.

Bonding Administration Functions

Checking the status of bonded lines

This video will show you how to check the connectivity of your bonded services through the Fusion Broadband Bonding Administration Portal.

Setting Alarms and Alerts

This video will show you how to set an email alert in the event one of your bonded lines fails or is disconnected.

Reviewing Bandwidth Graphs

This video will show you how to monitor your data flow and Bandwidth Graphs.

Upgrading Your Bonded Service

This video will show you how to upgrade your Fusion Broadband bonding service through the Fusion Broadband Bonding Administration Portal.

Managing your Fusion PWAN

This video will show you how to manage your Fusion PWAN. It includes details on how to edit your Internet Gateway, Port Forwards and Port Redirects.

Getting Help

Lodging a Support Ticket

This video will show you how to Lodge a Support Ticket through the Fusion Broadband Bonding Administration Portal.

Reviewing a Support Ticket

This video will show you how to review an answer to a Support Ticket and respond through the Fusion Broadband Bonding Administration Portal.

Getting Live Help

This video will show you how to use the Online Live Help tool.